This policy explains how Visir Group Limited ("Visir", "we", "us") collects, uses, stores and discloses your personal information, and your rights in relation to it. We handle personal information in accordance with the New Zealand Privacy Act 2020.
Last updated: 15/07/2026
We may collect the following personal information:
Providing this information is optional, but if you choose not to provide your contact details we may be unable to respond to you or provide our services.
We collect personal information directly from you when you contact us, submit an enquiry through our website, or engage us for services.
We collect and use your personal information to:
We only use your information for the purposes for which it was collected, or for related purposes you would reasonably expect.
We use third-party service providers to operate our business and deliver our services. These providers process personal information on our behalf and under our instructions, and are not permitted to use it for their own purposes. They include Webflow and Microsoft (Microsoft 365 and Outlook), which we use to receive, process and respond to enquiries submitted through our website.
Some of these providers may store or process personal information in countries outside New Zealand. Where this occurs, we take reasonable steps to ensure your information is protected by comparable privacy safeguards, consistent with the Privacy Act 2020.
We do not sell your personal information. We may also disclose personal information where required or authorised by law.
We take reasonable technical and organisational measures to protect your personal information, and limit access to staff who need it to do their work. We take reasonable steps to protect it from loss, misuse, and unauthorised access, disclosure or alteration.
We keep personal information only for as long as it is needed for the purposes set out in this policy, or as required by law, after which we securely delete or anonymise it.
Under the Privacy Act 2020, you have the right to ask for a copy of any personal information we hold about you, and to ask us to correct it if you believe it is wrong. To make a request, contact us at hello@visir.ai. We will respond as soon as reasonably practicable and within the timeframes required by the Act.
If you have a concern about how we have handled your personal information, please contact us first at hello@visir.ai so we can try to resolve it. If you are not satisfied with our response, you can make a complaint to the Office of the Privacy Commissioner at privacy.org.nz.
For privacy requests or questions about this policy, contact us at hello@visir.ai.
We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.
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